From our store
to your doorstep.
Here is what to expect when ordering APHOSYS products online.
Free delivery on all orders across IndiaDelivery charges
Standard delivery is free on all orders within India, with no minimum order value. The shipping charge is shown as free at checkout.
Where we deliver
Our online store accepts delivery addresses in India. Actual delivery arrangements depend on courier serviceability and access to the delivery location. For remote locations, multiple delivery addresses or bulk orders, contact our team to confirm arrangements before ordering.
Order processing & dispatch
After an order is placed, we review the order details, payment status and stock availability before arranging dispatch. Processing time is separate from courier transit time. If an issue affects fulfilment, our team can contact you using the details supplied with your order.
Estimated delivery time
Our standard shipping option currently carries an estimated transit time of 5–8 business days. Treat this as an estimate rather than a guaranteed delivery date. Processing, public holidays, destination, courier operations and other disruptions can affect the overall arrival date.
Track your order
Use our Track Order page to access available order updates. When courier tracking details are available, use the assigned tracking reference to check shipment progress. For help, include your order number when contacting APHOSYS.
Delivery address & receiving your order
- Enter a complete address, correct PIN code and reachable mobile number at checkout.
- Arrange for someone to receive the shipment and check the outer packaging at delivery.
- Keep your invoice, packaging, accessories and other supplied items.
- If delivery fails or an address change is needed, contact us promptly so we can check the available options with the courier.
Damaged, incorrect or non-working product
If the shipment appears damaged, record the condition of the packaging and any delivery remarks. Keep clear unboxing photos and a continuous unboxing video. Report a damaged or non-working product within 2 days of delivery, with your order details and supporting evidence. See the Refund Policy for the replacement process and full conditions.
Installation & product support
Delivery does not automatically include installation. On-call installation guidance is available; confirm model-specific installation arrangements with APHOSYS. Electrical installation should be handled by a qualified professional.
Bulk orders & multiple locations
For societies, shopping complexes, institutions and gifting programmes, submit a Bulk Enquiry. Quantity, stock, delivery scheduling, unloading or site-access requirements can be discussed before confirming your quotation.
Use our Contact page and include your order number, delivery PIN code and a brief description of your request. For cancellations, replacements and refunds, refer to the Refund Policy.